Privacy Policy – Golden Pines Retreat

Last updated: 2025

1. Introduction

Welcome to Golden Pines Retreat, located at the Swiss Federal Palace, Bundesplatz 3, 3005 Bern, Switzerland. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.goldpinesret.com.

2. Information We Collect

We may collect personal information you provide directly, such as your name, email address, phone number, and any other details you choose to share through our forms. We also automatically collect certain technical information when you access our website, including IP address, browser type, operating system, and usage data.

3. Use of Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us recognize your browser, remember your preferences, and understand how you interact with our site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

4. How We Use Your Information

Your information allows us to respond to your inquiries, provide customer support, send important notices, and improve our website and services. We may also use aggregated or anonymized data for analytics and reporting purposes to better understand site usage and trends.

5. Disclosure of Your Information

We do not sell or rent your personal information. We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

6. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, or erase your personal information; the right to restrict or object to our processing; and the right to data portability. To exercise any of these rights, please contact us using the contact form.

7. Data Security

We implement administrative, technical, and physical security measures designed to protect your personal information. While we strive to use commercially acceptable means to safeguard your data, no security system is impenetrable.

8. International Data Transfers

Your information may be processed and stored in Switzerland. By providing your personal data, you consent to such transfer to and processing in Switzerland under the protections of Swiss data protection laws.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected information about a minor, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website with the updated date.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Golden Pines Retreat
Swiss Federal Palace
Bundesplatz 3
3005 Bern
Switzerland

Phone: +41766371671
Business ID: CHE-081.694.682

To reach out, please use our contact form.